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CaptionFuel Help Center

How can we help?

Find clear answers for creating content, shaping your brand voice, and managing your workspace.

Getting started

Learn the core workflow and set up your creative workspace.

Create your first captionTurn a topic and a few details into a platform-ready caption draft.
  1. 1Open the caption generator and choose the social platform for your post.
  2. 2Describe the topic, audience, and goal. Add a call to action or tone when it matters.
  3. 3Review the draft, adjust the brief if needed, then copy or save the result.
Build a complete post packCreate connected copy assets from one content brief.
  1. 1Open Post Pack and enter the product, topic, platform, and post goal.
  2. 2Review the hook, caption, hashtags, and overlay suggestions together.
  3. 3Edit or copy the pieces that fit your post, then save useful drafts for later.
Set up your brand voiceSave audience, tone, and brand details to guide future drafts.
  1. 1Open Brand Preferences from your workspace.
  2. 2Add the details that should carry across your content, such as audience and voice.
  3. 3Use those preferences as a starting point and adjust each brief for the post at hand.

Create content

Find the right tool for each part of a short-form post.

Generate a hashtag setBuild a focused set of tags around your topic and platform.
  1. 1Open Hashtags and describe the post topic and audience.
  2. 2Choose the platform so the suggestions fit where you plan to publish.
  3. 3Review the set and keep the tags that accurately describe the post.
Plan on-screen text for a videoDraft short overlay lines to support the moments in a video.
  1. 1Open Text Overlays and describe the video, its audience, and its main point.
  2. 2Review the opening hook and the supporting lines for clarity and length.
  3. 3Adjust wording to match the scenes and timing of your edit.
Make a draft sound more like youGive CaptionFuel concrete voice details and a more specific brief.
  1. 1Name the audience and the specific value or point of view the post should convey.
  2. 2Add a tone direction and phrases or claims to avoid.
  3. 3If the draft is still broad, narrow the brief to one idea and generate it again.

Workspace & account

Keep track of drafts, usage, and your CaptionFuel account.

Find a saved generationSearch and revisit content you saved in your workspace.
  1. 1Open Saved in the workspace navigation.
  2. 2Search by the title, content, or prompt, or use the available filters.
  3. 3Open a result to review, copy, or continue working with the saved content.
Check your plan and usageReview plan options and see how monthly generation limits work.
  1. 1Open Pricing to compare the current plan options and included allowances.
  2. 2When signed in, check your dashboard or Account page for your plan and usage details.
  3. 3For a billing or subscription question that is not resolved there, contact support.
Get help with a problemSend the support team the details needed to investigate an issue.
  1. 1Open Support and choose Submit New Ticket.
  2. 2Select a category and describe what happened, including the steps to reproduce it.
  3. 3Use My Tickets to check the status of a submitted request.

Quick answers

Frequently asked questions

What is CaptionFuel for?

CaptionFuel is a social media caption generator that turns one content brief into post-ready hooks, captions, hashtags, and text overlays.

Who is it built for?

CaptionFuel is built for creators, small businesses, ecommerce teams, and social media managers who publish regularly and want a faster workflow than starting from a blank chat.

Can I use it for multiple niches?

Yes. You can use CaptionFuel across multiple niches, including real estate, beauty, ecommerce, and other repeat-post categories. Change the brief, audience, and brand voice for each niche.

Do I need to rewrite prompts every time?

No. You do not need to rewrite prompts every time. Reusable templates keep your structure in place, so you can change the angle or topic and keep moving.

Need more help?

Talk to the CaptionFuel team

Send us the details and keep track of your request from your support page.

Contact Support